FAQ
- Droplet ONE Overview with LED indicators
- Add a RS485 to a Droplet Plus v2.0.1
- What equipment brands to use with a Droplet
- Validate Internet connectivity with LED indicators (Droplet ONE only)
- Validate the device is communicating
- How to configure an Acuvim meter
- Why you should get accredited
- How to connect to a Sungrow Logger 1000/3000
- What are the technical specifications of Droplets
- What is the recommended restart process
- What are all the wiring options with a residential Droplet ONE
- What are all the wiring options with a utility Droplet PLUS
- What is the warranty on a Droplet
- Why is a unit in an “activation pending” or “deactivation pending”
- How long will it take to deactivate / activate my unit
- What is our customer returns process
- What is the maximum number of inverters a Droplet can connect to
- What data plan is needed for a 4G-enabled droplet?
- How to reduce the 4G data used per month
- How to configure meters with multiple inverters
- What is Site Aggregate and how to add it on Stormcloud
- Does the Droplet PLUS support WiFi?
- Deleting your Stormcloud app account