Installation & Support
Installation
- Quick Reference Guide: SGD + Sigenergy Installation
- Quick Reference Guide: Droplet + Solax Installation
- EDMI Connections
- Prepare your site visit
- Mount and connect your Droplet
- Configure inverter settings
Fleet Manager Early Access program
FAQ
- How to create a Stormcloud account
- Troubleshooting an Offline Droplet PLUS
- How to wire a device to the Droplet
- How to remotely access solar inverters
- Where to find the Droplet ID
- What can be achieved with a Droplet
Troubleshooting
- Droplet PLUS LED Headers
- How to read the LED indicators of a Droplet ONE
- What if Wi-Fi has changed?
- What if the inverter does not connect to the Droplet?
- What should you do with a power issue?
- What to Do if You Suspect a Droplet is Faulty
Compatible devices & systems
- Device Compatibility Matrix
- Inverter Compatibility and Connection
- What meters do we connect to?
- Which controllers are compatible with your devices?
- What air conditioner and hot water systems do we connect to?
- What energy monitoring gateways do we connect to?
For Your Customers
Use Cases
- Controlling the PV output (only)
- Daisy chaining multiple inverters with a single Droplet
- Maintaining grid export below a threshold by limiting the PV output (Multi-PV Site Export Limit Controller)
- Limiting grid import with battery control (Peak Shaving Controller)
- Achieving self consumption on one or more batteries as a group (Multi-Battery Self Consumption Controller)
- Control charge with multiple batteries and GEN24 invertes
Brochures, Guides & Info Sheets
Our VPP Capability
Our Public API
AusNet Flexible Export
- AusNet Flexible Export Guide
- AusNet: List of compatible devices
- AusNet: Droplet ONE Troubleshooting Guide
- AusNet Quick Reference Guide for Fronius SnapINverter
- AusNet: Installation and Commission Guide for Flexible Exports
- AusNet Quick Reference Guide for Growatt MIN TL-X
Energy Queensland
Horizon Power Smart Connect Solar
- SGD - RedEarth Installation Quick Reference Guide
- What to do before you go to site
- How to View Your Support Tickets in the SwitchDin Support Hub ?
- SGD - Sigenergy Installation Quick Reference Guide
- SGD - Solax Installation Quick Reference Guide
- What to Do if You Can’t Find the QR Code When Commissioning a New SGD ?
Power & Water Partnership Program
SAPN Flexible Exports
- Install a new site with SAPN Flexible Export - your ultimate installation guide !
- SAPN Flexible Export list of compatible inverters with SwitchDin controller
- Retrofit an existing site to add SAPN Flexible Export !
- SAPN Installation and Commission Guide for Flexible Exports
- SAPN Quick Reference Guide for FIMER UNO-DM
- SAPN Quick Reference Guide for Fronius SnapINverter