Installation & Support
Installation
- Choose the right Droplet for your installation
- Prepare your site visit
- Mount and connect your Droplet
- Configure inverter settings
- Add a meter to your site (Example with Eastron)
- Stormcloud Step 1: Identify your Droplet to start the commissioning
Fleet Management
- Introduction to the Fleet Management view in Stormcloud
- What are the different operational states of a unit?
- What units are counted as part of my subscription?
- How to deactivate or delete a unit from my fleet?
- Can I delete a unit?
- What is Stormcloud IQ?
FAQ
- How to create your Stormcloud user account
- Register to access more content from our Online Help Center
- How to wire a device to the droplet
- How to remotely access solar inverters
- Where to find the Droplet ID
- What can be achieved with a Droplet
Troubleshooting
- Droplet PLUS LED Headers
- How to read the LED indicators of a Droplet ONE
- What is a faulty Droplet?
- What if WiFi has changed?
- What if the Droplet is not connecting to the Network?
- What if the inverter does not connect to the Droplet?
Compatible devices & systems
- What inverters do we connect to?
- What meters do we connect to?
- What batteries do we connect to?
- Which controllers are compatible with your devices?
- What air conditioner and hot water systems do we connect to?
- What energy monitoring gateways do we connect to?
For Your Customers
Use Cases
- Controlling the PV output (only)
- Daisy chaining multiple inverters with a single Droplet
- Maintaining grid export below a threshold by limiting the PV output (Multi-PV Site Export Limit Controller)
- Limiting grid import with battery control (Peak Shaving Controller)
- Achieving self consumption on one or more batteries as a group (Multi-Battery Self Consumption Controller)
- Control charge with multiple batteries and GEN24 invertes
Brochures, Guides & Info Sheets
- Brochure for End Users
- Brochure for Installers
- Guide: Droplet Installation and Commissioning
- Guide: Droplet Troubleshooting
- Guide: SA Smarter Homes Installer Training
- Info Sheet: Droplet PLUS
Our VPP Capability
Our Public API
AusNet Flexible Export
- AusNet Flexible Export Guide
- AusNet: List of compatible devices
- AusNet: Droplet ONE Troubleshooting Guide
- AusNet Quick Reference Guide for Fronius SnapINverter
- AusNet: Installation and Commission Guide for Flexible Exports
- AusNet Quick Reference Guide for Growatt MIN TL-X
Energy Queensland
Horizon Power Smart Connect Solar
- Discover Horizon Power Smart Connect Solar in 2 minutes!
- List of compatible inverters with Horizon Power Smart Connect Solar
- HP SGD Physical Connection 1 minute video!
- Horizon Power Smart Connect Solar Complete Guide
- SGD Physical Connections cheat sheet !
- SGD internet connection
Power & Water Partnership Program
SAPN Flexible Exports
- Install a new site with SAPN Flexible Export - your ultimate installation guide !
- SAPN Flexible Export list of compatible inverters with SwitchDin controller
- Retrofit an existing site to add SAPN Flexible Export !
- SAPN Installation and Commission Guide for Flexible Exports
- SAPN Quick Reference Guide for FIMER UNO-DM
- SAPN Quick Reference Guide for Fronius SnapINverter