There are 3 main alert categories:

• Droplet Offline when the Droplet loses Internet connectivity with SwitchDin cloud.
• Device Disconnected if any device in the unit gets disconnected (meter, inverter, battery).
• Custom triggers alert based on a combination of criteria.

Alerts can be muted for a user at Unit, Portfolio or User Profile levels.

What happens if no alert is set?
All units have a Droplet Offline alert triggered if the Droplet has lost Internet connection to our Stormcloud for 24h. This alert is only deactivated if a new Droplet Offline alert is created for the unit and will come back if the latter is deleted.

Go to Alerts in the footer menu of the Now tab 

Click ‘+‘ to create your first alert

Select a ready-made alert or build your custom notification

What is an example of a very most common alert to set up?
A common custom alert could be to trigger an alert if the battery SoC is below 20% for more than 10 minutes.
Here is a screenshot to set it up: