https://support.switchdin.com/hc/en-us 2026-04-01T23:18:31Z https://support.switchdin.com/hc/en-us/articles/16828719174937-How-to-return-a-faulty-Droplet 2023-06-19T07:29:41Z https://support.switchdin.com/hc/en-us/articles/19564893220889-Prepare-your-site-visit 2024-11-22T06:38:59Z https://support.switchdin.com/hc/en-us/articles/19567308236313-Mount-and-connect-your-Droplet 2024-12-03T05:36:47Z https://support.switchdin.com/hc/en-us/articles/19567896750489-Droplet-ONE-Overview-with-LED-indicators 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19568237517337-Configure-inverter-settings 2024-11-22T06:38:59Z https://support.switchdin.com/hc/en-us/articles/19568423549081-Stormcloud-Step-1-Identify-your-Droplet-to-start-the-commissioning 2024-11-22T06:38:59Z https://support.switchdin.com/hc/en-us/articles/19568801604633-Stormcloud-Step-2-Connect-your-Droplet-to-Internet 2024-11-22T06:38:59Z https://support.switchdin.com/hc/en-us/articles/19571511526809-Validate-Internet-connectivity-with-LED-indicators-Droplet-ONE-only 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19571795162649-Stormcloud-Step-5-Add-DER-to-your-Droplet 2024-11-22T06:38:59Z https://support.switchdin.com/hc/en-us/articles/19572154648345-How-meter-roles-are-defined 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19572435565593-What-s-a-Droplet 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19606523369241-How-does-a-Droplet-connect 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19606649225369-What-equipment-brands-to-use-with-a-Droplet 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19607216475033-What-can-be-achieved-with-a-Droplet 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19607477314585-What-are-the-technical-specifications-of-Droplets 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19608007451545-What-is-the-warranty-on-a-Droplet 2025-11-21T03:42:40Z https://support.switchdin.com/hc/en-us/articles/19612872758681-What-is-a-faulty-Droplet 2023-06-19T07:29:41Z https://support.switchdin.com/hc/en-us/articles/19612978832409-What-should-you-do-with-a-power-issue 2023-06-19T07:29:41Z https://support.switchdin.com/hc/en-us/articles/19613320492697-What-if-the-inverter-does-not-connect-to-the-Droplet 2023-06-19T07:29:41Z https://support.switchdin.com/hc/en-us/articles/19613351474713-What-if-the-Droplet-is-not-connecting-to-the-Network 2023-06-19T07:29:41Z https://support.switchdin.com/hc/en-us/articles/19613426273561-What-if-Wi-Fi-has-changed 2025-11-17T04:16:03Z https://support.switchdin.com/hc/en-us/articles/19614047194905-How-to-read-the-LED-indicators-of-a-Droplet-ONE 2024-09-16T03:16:43Z https://support.switchdin.com/hc/en-us/articles/19614621188889-Stormcloud-Step-7-Finalise-your-setup-by-adding-a-SwitchDin-Controller 2024-11-25T04:15:38Z https://support.switchdin.com/hc/en-us/articles/19614850413721-Going-further-Set-a-direct-device-control 2024-11-25T04:16:47Z https://support.switchdin.com/hc/en-us/articles/19618854423705-What-is-Stormcloud-app 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19619133808537-Validate-the-device-is-communicating 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19619470896793-Going-further-Add-the-homeowner-to-Stormcloud 2024-11-25T04:38:12Z https://support.switchdin.com/hc/en-us/articles/19619729373849-What-are-the-permission-levels-in-Stormcloud 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19642019218713-16-Jun-23-Critical-overnight-incident-impacting-our-VPP-customers 2023-07-06T02:08:55Z https://support.switchdin.com/hc/en-us/articles/19642489222041-Going-further-Set-your-own-alert 2024-11-25T05:02:15Z https://support.switchdin.com/hc/en-us/articles/19642772898201-What-meters-do-we-connect-to 2024-07-29T04:06:24Z https://support.switchdin.com/hc/en-us/articles/19642860995993-Which-controllers-are-compatible-with-your-devices 2025-09-29T07:06:13Z https://support.switchdin.com/hc/en-us/articles/19648332803609-How-to-get-SwitchDin-accredited 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19649380317337-Why-you-should-get-accredited 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19656870748697-Limiting-grid-import-with-battery-control-Peak-Shaving-Controller 2024-08-23T21:38:16Z https://support.switchdin.com/hc/en-us/articles/19656943671449-Maintaining-grid-export-below-a-threshold-by-limiting-the-PV-output-Multi-PV-Site-Export-Limit-Controller 2025-10-21T02:47:36Z https://support.switchdin.com/hc/en-us/articles/19657207612697-Achieving-self-consumption-on-one-or-more-batteries-as-a-group-Multi-Battery-Self-Consumption-Controller 2023-07-03T23:27:27Z 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https://support.switchdin.com/hc/en-us/articles/19659093876761-How-to-configure-meters-with-multiple-inverters 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19659153265433-What-is-the-maximum-number-of-inverters-a-Droplet-can-connect-to 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19659211209241-What-is-Site-Aggregate-and-how-to-add-it-on-Stormcloud 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19659285019545-Is-the-Utility-grade-Droplet-PLUS-WiFi-enabled 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/19756583762329-How-to-triage-tickets-for-your-internal-tech-support-team-for-Energy-Providers-or-Retailers 2023-06-19T08:48:23Z https://support.switchdin.com/hc/en-us/articles/19779335704985-20-Jun-23-Droplet-latency-1min-during-8min-early-this-morning 2023-06-29T11:08:19Z https://support.switchdin.com/hc/en-us/articles/19878187758873-22-Jun-23-21-30-AEST-Planned-Stormcloud-Maintenance 2023-06-29T11:09:09Z https://support.switchdin.com/hc/en-us/articles/20020337996953-What-is-our-customer-returns-process 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/20032226119833-Drive-customer-satisfaction-and-loyalty 2023-06-29T11:12:35Z https://support.switchdin.com/hc/en-us/articles/20032474031897-Introduction-to-SwitchDin-Droplets 2024-04-30T05:41:11Z https://support.switchdin.com/hc/en-us/articles/20034612539289-How-to-connect-an-inverter-to-a-SwitchDin-Droplet 2024-04-30T05:37:54Z https://support.switchdin.com/hc/en-us/articles/20034659547161-How-to-power-up-a-SwitchDin-Droplet 2024-04-30T05:36:46Z https://support.switchdin.com/hc/en-us/articles/20034742317337-How-to-troubleshoot-power-connection-issues-for-SwitchDin-Droplets 2024-04-30T05:36:07Z https://support.switchdin.com/hc/en-us/articles/20034758479769-How-to-troubleshoot-issues-with-SwitchDin-Droplet-for-network-connections 2024-04-30T05:35:13Z https://support.switchdin.com/hc/en-us/articles/20035074818713-Guide-Droplet-Installation-and-Commissioning 2024-10-22T05:54:56Z https://support.switchdin.com/hc/en-us/articles/20035204655513-Guide-Droplet-Troubleshooting 2024-10-22T05:54:09Z https://support.switchdin.com/hc/en-us/articles/20035394796953-Guide-SA-Smarter-Homes-Installer-Training 2024-10-22T05:53:24Z https://support.switchdin.com/hc/en-us/articles/20035687302809-Info-Sheet-Droplet-PLUS 2025-12-14T23:00:15Z https://support.switchdin.com/hc/en-us/articles/20035758390937-Brochure-for-Installers 2024-10-22T05:52:55Z https://support.switchdin.com/hc/en-us/articles/20041149720473-AusNet-Installation-and-Commission-Guide-for-Flexible-Exports 2024-10-22T05:51:52Z https://support.switchdin.com/hc/en-us/articles/20051796540313-AusNet-Quick-Reference-Guide-for-Fronius-SnapINverter 2023-12-05T21:25:43Z https://support.switchdin.com/hc/en-us/articles/20052078709273-AusNet-Quick-Reference-Guide-for-Growatt-MIN-TL-X 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https://support.switchdin.com/hc/en-us/articles/20382112822169-What-air-conditioner-and-hot-water-systems-do-we-connect-to 2023-07-06T11:46:26Z https://support.switchdin.com/hc/en-us/articles/20382344993433-What-programmable-controller-do-we-connect-to 2023-07-06T11:46:26Z https://support.switchdin.com/hc/en-us/articles/20790766000409-Quick-Reference-Guide-Growatt-inverter 2024-08-24T00:21:37Z https://support.switchdin.com/hc/en-us/articles/21155385680537-Deleting-your-Stormcloud-app-account 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/21535948806553-Install-a-new-site-with-SAPN-Flexible-Export-your-ultimate-installation-guide 2024-08-24T04:14:31Z https://support.switchdin.com/hc/en-us/articles/21536079804825-Retrofit-an-existing-site-to-add-SAPN-Flexible-Export 2024-08-24T00:21:37Z https://support.switchdin.com/hc/en-us/articles/21559797623321-What-is-Stormcloud-IQ 2024-07-22T06:44:16Z https://support.switchdin.com/hc/en-us/articles/21561383555609-How-does-the-platform-work 2024-08-24T03:57:05Z https://support.switchdin.com/hc/en-us/articles/21600368939417-How-to-access-Stormcloud-IQ-platform 2024-07-22T06:44:16Z https://support.switchdin.com/hc/en-us/articles/22402086402329-Your-API-access 2023-08-30T06:57:13Z https://support.switchdin.com/hc/en-us/articles/22613937122329-PPE-Installation-Process 2024-08-24T04:22:56Z https://support.switchdin.com/hc/en-us/articles/23459013595801-Horizon-Power-Smart-Connect-Solar-Complete-Guide 2024-10-17T23:34:30Z https://support.switchdin.com/hc/en-us/articles/23484754717977-Register-to-access-more-content-from-our-Online-Help-Center 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/23829194443545-What-happens-if-a-droplet-goes-offline 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/23941944114073-4-Steps-to-create-a-new-VPP 2024-08-24T02:04:35Z https://support.switchdin.com/hc/en-us/articles/24262905738649-AusNet-Flexible-Export-Guide 2024-10-22T05:41:15Z https://support.switchdin.com/hc/en-us/articles/24423561612569-How-SwitchDin-supports-you 2024-12-02T00:58:13Z https://support.switchdin.com/hc/en-us/articles/24655792656665-How-to-create-your-Stormcloud-user-account 2024-12-03T07:18:23Z https://support.switchdin.com/hc/en-us/articles/24675199801753-SGD-troubleshooting-guide 2024-10-17T23:34:30Z https://support.switchdin.com/hc/en-us/articles/24675419047321-Discover-Horizon-Power-Smart-Connect-Solar-in-2-minutes 2024-10-17T23:34:30Z https://support.switchdin.com/hc/en-us/articles/24726860282521-AusNet-List-of-compatible-devices 2024-01-29T00:00:38Z https://support.switchdin.com/hc/en-us/articles/24995816840601-SGD-wiring-options-per-inverter-model 2024-10-17T23:34:30Z https://support.switchdin.com/hc/en-us/articles/25010594872345-SGD-interface-settings-per-inverter-model 2024-10-17T23:34:30Z https://support.switchdin.com/hc/en-us/articles/25126021798041-Add-a-meter-to-your-site-Example-with-Eastron 2024-11-22T06:43:48Z https://support.switchdin.com/hc/en-us/articles/25138451958169-SGD-internet-connection 2026-03-23T03:46:07Z https://support.switchdin.com/hc/en-us/articles/25535815692569-VPP-Interface-Operations-Guide 2024-08-23T19:37:19Z https://support.switchdin.com/hc/en-us/articles/26008912776601-AusNet-Droplet-ONE-Troubleshooting-Guide 2024-08-24T04:02:40Z https://support.switchdin.com/hc/en-us/articles/27188019557017-04-Jan-24-22-30-AEST-Stormcloud-and-API-access-Planned-Outage-Notification 2024-01-04T01:23:35Z https://support.switchdin.com/hc/en-us/articles/27355806671769-08-Jan-24-9-30pm-to-10pm-Stormcloud-and-API-access-Planned-Outage-Notification 2024-01-08T10:25:18Z https://support.switchdin.com/hc/en-us/articles/28217225470361-SGD-Physical-Connections-Cheat-Sheet 2025-12-02T22:52:43Z https://support.switchdin.com/hc/en-us/articles/28312768565657-Horizon-Power-Smart-Connect-Solar-SGD-Physical-Connections-in-1-Min 2024-04-30T05:34:12Z https://support.switchdin.com/hc/en-us/articles/28312929494937-How-to-mount-the-DIN-rail-kit-on-a-Droplet-Plus 2024-04-30T05:38:31Z https://support.switchdin.com/hc/en-us/articles/28445689074969-SGD-Growatt-Installation-Quick-Reference-Guide 2026-03-31T00:09:32Z https://support.switchdin.com/hc/en-us/articles/28453617207065-SGD-Sungrow-Installation-Quick-Reference-Guide 2026-03-31T00:29:16Z https://support.switchdin.com/hc/en-us/articles/28689494330521-Droplet-PLUS-Physical-Connection-in-1-minute 2024-04-30T05:39:51Z https://support.switchdin.com/hc/en-us/articles/28689513415065-HP-SGD-Physical-Connection-1-minute-video 2024-10-17T23:34:30Z https://support.switchdin.com/hc/en-us/articles/28780522551321-Droplet-ONE-Physical-Connection-in-1-minute 2024-04-30T05:40:27Z 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