Summary : An important security release coming  next Thursday 6th July. Please ensure you're using version 0.3.52 of our software or greater before the release.

Date : Thursday 6th July 2023 

Context: If you are experiencing the following issue:

In Stormcloud web browser, no data is loading, or,
In Stormcloud mobile app, data stops loading after 30 minutes of connection

and no specific error or warning is shown.

Please be aware that a new security mechanism is at play here and you MUST follow the following recommentation to fix this issue. We will release an important security update.

What you need to do:
Ensure you are using Stormcloud version 0.3.52 or greater of the app (released 29/5)
Restart your mobile app
As a user, log out and in again

Security is an important aspect to what we do everyday at SwitchDin and we will continue to upgrade our systems. If you have any questions or concerns please email support@switchdin.com.

Kind regards,

The SwitchDin Team